Privacy Policy


Effective date: 27/06/2023


At PrePak Cartons, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our online ecommerce store (“Store”). By accessing or using our Store, you consent to the practices described in this Privacy Policy.



  1. Information We Collect


1.1 Personal Information: We may collect personal information that you provide to us when making a purchase or creating an account on our Store. This may include your name, email address, shipping address, phone number, and payment details.

1.2 Device and Log Information: When you access our Store, we may automatically collect certain information about your device, such as your IP address, browser type, operating system, and referring URLs. We may also collect log information, including date and time of access, pages viewed, and actions taken on our Store.

1.3 Cookies and Similar Technologies: We may use cookies, web beacons, and similar technologies to collect information about your browsing activities on our Store. These technologies help us personalize your experience, analyze trends, and improve the functionality of our Store. You can manage your cookie preferences through your browser settings.



  1. Use of Information


2.1 Provide and Improve Services: We use the information collected to process and fulfill your orders, communicate with you, and provide customer support. We may also use the information to improve our Store, products, and services.

2.2 Marketing Communications: With your consent, we may send you promotional emails or other marketing communications about our products, special offers, or events. You can opt-out of receiving these communications at any time by following the instructions provided in the emails or contacting us directly.

2.3 Legal Compliance: We may use and disclose your information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests. We may also use and disclose your information to protect our rights, privacy, safety, or property, or that of our users, or to detect, prevent, or address fraud, security, or technical issues.



  1. Information Sharing


3.1 Third-Party Service Providers: We may engage trusted third-party service providers to assist us in operating our Store and providing services to you. These service providers may have access to your personal information but are obligated to protect it and use it only for the purposes specified by us.

3.2 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your personal information may be transferred to the acquiring entity. We will notify you of any such change in ownership or control of your personal information.

3.3 Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., government agencies or law enforcement).



  1. Data Security


We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.



  1. Your Rights and Choices


5.1 Access and Updates: You may access, update, or correct your personal information by logging into your account on our Store. If you need assistance, please contact us using the information provided below.

5.2 Opt-Out: You can opt-out of receiving marketing communications from us by following the instructions provided in the emails or contacting us directly. Please note that even if you opt-out, we may still send you non-promotional communications related to your purchases or account.



  1. Children’s Privacy


Our Store is not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to delete the information as soon as possible.



  1. Changes to this Privacy Policy


We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated Privacy Policy on our Store and indicate the effective date. Your continued use of our Store after the effective date constitutes your acceptance of the revised Privacy Policy.



  1. Contact Us


If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:




Phone: 03 9371 0600


Address: 12-18 Kinder St, Campbellfield VIC 3061



Thank you for reviewing our Privacy Policy.