Terms and Conditions

Welcome to the online ecommerce store (“Store”) of PrePak Cartons. These terms and conditions (“Terms”) govern your use of our Store and the purchase of products offered on our Store. By accessing or using our Store, you agree to be bound by these Terms. Please read them carefully before making any purchases.



  1. General Terms


1.1 Acceptance: By accessing or using our Store, you confirm that you have read, understood, and agree to these Terms, and that you are at least 18 years of age or have the consent of a parent or guardian.


1.2 Amendments: PrePak Cartons reserves the right to modify, update, or replace these Terms at any time without prior notice. It is your responsibility to review the most current version of the Terms before making any purchases.


1.3 Privacy: Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and disclose your personal information.



  1. Product Orders and Payment


2.1 Product Information: We strive to provide accurate and up-to-date product information on our Store. However, we do not warrant that the product descriptions, images, pricing, or any other content on the Store are error-free, complete, or current.


2.2 Order Acceptance: All orders placed through our Store are subject to acceptance by PrePak Cartons. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product information, or suspected fraudulent activity.


2.3 Payment: Payment for the products purchased on our Store must be made at the time of placing the order. We accept various payment methods as indicated during the checkout process. You agree to provide accurate and complete payment information and authorize us to charge the total order amount to your chosen payment method.



  1. Shipping and Delivery


3.1 Shipping: We will make reasonable efforts to ship the products to the address provided by you during the ordering process. The shipping costs and estimated delivery times will be indicated during the checkout process. Please note that these estimates are approximate and may vary based on your location and other factors.


3.2 Delivery: The risk of loss and title for the products pass to you upon delivery to the carrier. We are not responsible for any delay, loss, or damage that may occur during shipping and delivery.



  1. Returns and Refunds


4.1 Returns: If you are not completely satisfied with your purchase, you may request a return within [number] days from the date of delivery, subject to the conditions and limitations outlined in our Return Policy. You are responsible for the return shipping costs unless the return is due to our error.


4.2 Refunds: Once we receive and inspect the returned products, we will notify you of the approval or rejection of your refund. If approved, we will initiate a refund to your original payment method, minus any applicable fees or charges.



  1. Intellectual Property


5.1 Ownership: All content on our Store, including but not limited to logos, trademarks, images, text, graphics, and software, is the property of PrePak Cartons or its licensors and is protected by intellectual property laws.


5.2 Limited License: We grant you a limited, non-exclusive, non-transferable license to access and use our Store solely for personal, non-commercial purposes. You must not reproduce, distribute, modify, or create derivative works of any content on our Store without our express written consent.



  1. Limitation of Liability


6.1 Disclaimer: PrePak Cartons makes no warranties or representations, express or implied, regarding the products or the operation of our Store. We disclaim any liability for any errors, omissions, or inaccuracies in the content on our Store.


6.2 Limitation of Liability: In no event shall PrePak Cartons be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of our Store or the purchase of products, even if advised of the possibility of such damages.



  1. Governing Law and Jurisdiction


7.1 Governing Law: These Terms shall be governed by and construed in accordance with the laws of Victoria, Australia, without regard to its conflict of laws principles.


7.2 Jurisdiction: Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Victoria, Australia.



Thank you for using our Store. If you have any questions or concerns regarding these Terms, please contact us at (03) 9371 0600 or info@prepakcartons.com.au.